If you run a small business, you already know how much time HR tasks can take. Payroll, taxes, hiring, benefits, and daily questions from employees can quickly fill your day. This is where a PEO comes in.
In this guide, you’ll learn what a PEO does and how it works. This article is aimed at HR professionals who need to understand PEOs without marketing jargon.
Employee benefits administration
The first thing that drew my attention to PEOs was their strength in employee benefits administration.
As an HR manager at a small consulting firm, I knew we couldn’t match the health plans of big companies. PEOs solve that.
They give employees access to benefits that might otherwise be reserved for large firms. A PEO works under a co‑employment agreement and takes on responsibilities like processing payroll, handling deductions and filing payroll.
Because the PEO is the official plan sponsor, it manages a range of benefits from medical, dental and vision coverage to commuter benefits and retirement.
This lets the client company’s workers gain access to competitive benefits packages without having to negotiate each plan on their own.
Beyond insurance, a good PEO may include:
employee assistance programs,
adoption assistance,
flexible spending accounts,
and other support.
When I joined a PEO partnership a few years ago, my team was thrilled to get these extras, and I noticed an immediate rise in employee satisfaction. We also used the PEO’s portal to manage payroll and benefits administration together, which freed up time for more strategic HR work.
Cost savings in PEO
One reason business leaders consider a PEO is cost savings. According to NAPEO, PEOs handle back‑office tasks like payroll, benefits and compliance so that business owners can focus on the core.
There are more than 500 PEOs in the U.S., serving over 200,000 mainly small and mid‑size businesses and employing 4.5 million.
Data shows that companies using a PEO grow two times faster and have 12 percent lower employee turnover, and are 50 percent less likely to go out of business than those that don’t.
In other words, small and mid sized businesses that struggle to compete in the benefits marketplace find that PEOs reduce overall hr costs and promote stability.
From my own experience, the PEO cost is often offset by group purchasing for health insurance and workers’ compensation.
A PEO charges a service fee but often reduces costs through group rates for benefits and unemployment. A PEO also handles payroll taxes, payroll processing and filings, which helps avoid costly penalties and reduces errors.
We once spent hours each quarter reconciling payroll tax returns. After working with a PEO, our payroll administration became routine and much less stressful.
HR outsourcing
PEOs are a form of HR outsourcing. They take on HR services and key HR functions on behalf of the client company.
These may include HR operations, payroll, benefits management and compliance with employment law. In my journal, I wrote how relieving it felt to have experts handle our HR tasks while we kept control of the daily human resources work.
I still managed the HR team, but our PEO handled many administrative tasks such as drafting compliance documents, enrolling new hires in benefits and producing accurate timesheets.
Outsourcing is not a blanket replacement for the internal HR team. Still, the business owner retains authority over business decisions, operations and employees’ daily duties. The PEO does not supply the workforce but supplies PEO services that complement the existing staff.
The arrangement is part of a co employment relationship. In this relationship, the client company remains the common law employer, while the PEO acts as a co employer for administrative purposes.
This cooperation lets businesses outsource HR functions such as payroll, benefits and risk management while keeping leadership control.
Business operations & PEO
PEOs also touch broader business operations. They help with risk management and support workers compensation claims.
A PEO can administer aspects of payroll, including calculating wages and deductions, paying employees and filing taxes. The PEO also gives guidance on HR compliance and regulatory issues. For example, in my firm, the PEO coached us through changes in overtime rules and new employment law updates.
The co‑employer can also manage industrial injury insurance claims and conduct safety audits. PEOs may help investigate claims, communicate with injured workers and arrangereturn‑to‑work plans. This support reduces liability and frees HR managers from navigating complex procedures. Another area is employment practices liability insurance, which protects against lawsuits over hiring or termination.
Many PEOs include this coverage through the Employer Services Assurance Corporation or other carriers. When we added EPLI through our PEO, the policy covered wrongful termination and discrimination claims, which gave us peace of mind.
HR solutions and business growth
PEOs deliver HR solutions that tie directly to business growth. PEOs do not just run payroll but they bring HR expertise. They use data insights and experienced advisors to help clients respond to regulatory changes and workforce trends. Moreover, they bring HR support with dedicated experts who can answer questions about classification, hiring and termination. This is especially helpful for HR professionals who wear many hats.
Working with a PEO gave us access to performance management tools and services such as creating performance appraisals, building compensation structures and creating succession plans.
These services eased our HR processes. I once struggled to implement a formal review cycle - our PEO set up templates, training and reminders that made the cycle smooth. The arrangement also freed our managers to focus on employee management and coaching.
PEOs support business process outsourcing by handling the heavy administrative load. Some PEOs work like an administrative services organization (ASO) or partner with one to handle payroll only.
Others supply comprehensive HR solutions that cover everything from recruiting to benefits management.
In some cases, a PEO will even advise on payroll taxes, assist with job descriptions and supply HR related services such as background checks.
Employee leasing vs. co employment
One of the biggest misconceptions I face is confusing PEOs with employee leasing. Employee leasing firms supply temporary workers and take them back when the project ends. A PEO does not.
In a co employment arrangement, the client company’s workers are employed by both the client and the PEO, but the PEO does not supply the workforce. The workers remain the client company employees when the contract ends.
Under this co employment model, the PEO handles certain back‑office duties while the client manages day to day operations.
The business still decides who to hire or fire, sets pay rates and shapes company culture. Clients continue to manage their employees and operations while the PEO focuses on tasks such as payroll, benefits administration and compliance.
I found this arrangement empowering because I kept control of our mission and values while leaning on experts for regulatory tasks. My journal entry from March 2025 reads: “Working with a PEO lets us focus on service delivery while they handle the paperwork.”
HR costs and company culture
Joining a PEO often reduces HR costs while supporting a healthier company culture. The shared duties lighten administrative burdens, so HR teams can invest time in training, recognition and community building.
In my case, the PEO’s support in delivering benefits typically reserved for larger companies improved morale. Employees appreciated dental and vision plans and wellness programs that we couldn’t have arranged alone.
HR budgets benefit because a PEO spreads costs across many clients. PEO services include payroll processing, tax administration, benefits and workers’ compensation coverage. Accredited PEOs meet high standards of financial stability and ethical conduct. Nearly 73% of the PEO industry’s wages are paid through accredited PEO.
That scale contributes to buying power and cost stability. As we moved into a PEO relationship, I monitored our budgets and saw that our year‑over‑year benefits spending stayed flat even as our headcount grew.
The intangible gains in culture were even more important. Our team told me they felt more secure and valued because of the expanded benefits and HR support.
Certified PEO and compliance
Compliance is a major reason to work with a certified PEO.
In 2014, the Tax Increase Prevention Act directed the IRS to create the CPEO program. A certified professional employer organization is a PEO that meets strict background, financial and reporting requirements.
The IRS notes that to be eligible, a PEO must be a business entity with a physical location in the United States and should have a history of financial responsibility and tax compliance. Certification means the PEO is solely responsible for paying its clients’ federal employment taxes.

Besides IRS certification, ESAC accreditation matters.
The Employer Services Assurance Corporation confirms that a PEO has financial stability, ethical conduct and regulatory compliance. ESAC reports that its accreditation program has served the industry for 30 years and that nearly three‑quarters of industry wages are paid through accredited PEOs.
When choosing a PEO, I always look for both CPEO status and ESAC accreditation to lower risk. These programs protect against problems such as wage‑base restarts, tax liabilities and failures to remit payroll taxes.
Choosing the right PEO for your company
Not every PEO is the same. You should assess the services available, the cultural fit, and the financial health of the PEO.
The arrangement divides responsibilities between the employer and PEO through a service agreement. Look for clarity on specific employer responsibilities and certain employer responsibilities.
Ask whether the PEO or administrative services organization will support things like specific HR services (for example, 401(k) plan management or immigration guidance) and how they handle co employment details.
Evaluate the PEO company’s track record.
Consider the number of clients, the PEO cost structure, and whether the PEO is suited for small businesses or larger entities.
Some PEOs specialise in industries like healthcare or technology, while others serve professional services firms.
Many PEOs act as a PEO partnership, meaning they work closely with the business to tailor support.
In my case, I interviewed several PEOs before choosing one that matched our size and culture. We discussed the contract line by line to confirm the roles of the client company and the co employer, the handling of business gains access to benefits, and coverage for on‑the‑job injury insurance and EPLI.
You should also think about your own long‑term goals:
- If you plan to grow quickly, search for a PEO that can scale with you.
- If you need special help with compliance, find one with strong credentials and HR expertise.
And remember that a PEO is not the only path. For businesses that only need payroll support or targeted HR related services, an ASO or business process outsourcing provider may be more suitable.
Unrubble: time tracking and scheduling for HR teams
My work with PEOs taught me the importance of good data. Time tracking, scheduling and leave management are pillars of HR administration.
Unrubble brings a modern solution that fits perfectly with PEO‑supported environments.
The time tracking system records hours with a simple tap or face recognition.
Scheduling tools help you plan shifts and avoid conflicts.
The PTO and timesheets modules run alongside your PEO’s payroll system, keeping your records tidy and ready for audits.
With Unrubble, you can start for free and integrate it with your PEO to keep your HR machine humming.
Start unrubbling for free and bring clarity to your time data.

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